Stop Losing Leads to Slow replies.

Turn any conversation into revenue. Our AI Copilot gives your agents instant, smart suggestions for interacting with your clients and helping you close deals while your competitors are still typing.

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Highlights

Works with

Connect your current channels, maintain your habits. One platform for all your messages.

WhatsApp WhatsApp
Telegram Telegram
Website Chat Website Chat
Email
Email
Line Line
SMS SMS
Gawbni

Turn every incoming messageinto a sales opportunity

When customers reach you via Telegram, Live Chat, Whatsapp, Email, Line, or SMS, Gawbni brings every conversation into one place. Your AI Agent handles common questions 24/7, intelligently hands off complex issues to your team, and helps you focus on what matters most, closing deals.

Route

Bring every new message into one clean inbox

Whether customers message you on your channels, Gawbni organizes everything into one unified inbox. Your AI Agent prioritizes messages, groups them by customer, and flags what needs human attention, so your team can focus on conversations that matter.

Automate

Remove repetitive work before the agent steps in

Your AI Agent handles frequently asked questions automatically on your channels . It answers instantly from your knowledge base, tags and labels conversations, and seamlessly hands off to your team when human expertise is needed, arriving with full context so agents can jump straight into solving problems.

Grow

Track replies, orders and revenue from conversations

Monitor which channels drive real business results. See how your channel conversations convert into sales, which AI responses work best, and how your team performs. Gawbni helps you prove that customer messaging is a revenue generator, not just a cost center

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Gawbni Support

Online now

Gawbni AI does the typing,
your team does the closing

Unified Inbox
Unified Inbox

Unified inbox: All your channels in one place

Connect WhatsApp, Telegram, Line, SMS, Email, and your Website live chat to a single inbox. Every message lands in the same place, with full history for each customer, no more switching between apps or losing context.

Your AI agent handles every message across channels, welcoming leads, replying in multiple languages, routing and following up automatically, while you simply keep an eye on the analytics.

AI Agent

AI Agent: Your Always-On Team Member

Train your Agent in 60 seconds. You don't need code, you just need your content.

Autopilot

Mode Full Autopilot Beta

Set it and forget it. Your AI Agent handles Tier-1 support on its own, answering FAQs, qualifying leads and absorbing high-volume traffic without human intervention.

Copilot

Mode AI Copilot

Draft, don't write. For complex questions, the AI reads the conversation history, it's knowledge base and drafts a reply. Your agent just reviews, tweaks and sends, doubling your team's speed.

Human Control

Mode Human Control

Automated workload management. We route incoming chats based on which agent is actually free, preventing burnout and bottlenecks. Our automation prevents customers waiting in a dead queue.

User

Hi! How much does the shipping cost to Tangier?

Hello, The shipping cost is free to Tangier, what product are you interested in?

AI Assistant
AI Assistant
Advantages

All your customer service, gathered in one platform

A unified inbox, an AI agent that speaks like your customers, and multichannel campaigns to boost your sales.

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AI Adapts

Gawbni adapts to your business, not the other way around

Turn every manual intervention into a high-fidelity training signal. With every customer interaction, our system analyzes the deviation to update its natural language understanding and policy adherence. This creates a self-reinforcing quality loop: the more it's used, the more precise the AI becomes, strictly maintaining your brand standards at scale.

Scale

Built for the 10-million-message day

Reliability isn't a feature. It's our foundation. Gawbni have a 99.99% uptime even during your busiest traffic spikes. Whether you handle 100 or 100,000 concurrent chats, our systems auto-scale instantly to ensure zero latency.

Visibility

Total Operational Visibility

Gain complete oversight of your support ecosystem with a real-time command center designed for scale. Gawbni aggregates critical KPIs including Average Response Time, Resolution Velocity, and individual Agent Performance into a single view. Identify process bottlenecks immediately to ensure your workforce operates at peak efficiency while strictly adhering to your Service Level Agreements.

Happier

Faster replies, happier customers

With context, history and AI suggestions in one place, your team answers in seconds instead of hours. No more "sorry for the delay" messages, just smooth, human-like conversations that keep customers coming back.

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Grow faster by turning chats into sales !