All your customer service,
gathered in one platform
A unified inbox, an AI agent that speaks like your customers, and multichannel campaigns to boost your sales.
Unified inbox: All your channels in one place
Connect WhatsApp, Telegram, Line, SMS, Email, and your Website live chat to a single inbox. Every message lands in the same place, with full history for each customer, no more switching between apps or losing context.
Your AI agent handles every message across channels, welcoming leads, replying in multiple languages, routing and following up automatically, while you simply keep an eye on the analytics.
AI agent that truly understand you in 100+ languages
Your Agent understands more than 100 languages, replying in whatever language your client asks. You define the tone (be that friendly, playful,...), the business rules, and the scenarios you care about (order confirmations, shipping updates, FAQs, returns, reservas...), and the agent takes care of everything else.
Hi how much does the shipping cost to Tangier?
Hello, The shipping cost is free to Tangier, what product are you interested in?
AI AgentGrow faster by turning chats into sales !
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Mass campaigns and messages for your promotions Beta
Create segmented promotional campaigns for your contacts: new products, reservations, special offers. Select your segments and channel, schedule the send, and let Gawbni AI manage replies and follow-up questions at scale.
Understanding audio and images
Gawbni transcribes audio and voice notes from WhatsApp and other channels. Your AI agent can analyse, respond, summarize, or escalate to a team in any language you need.
