Gawbni confirms orders, sends shipping updates, and answers tracking questions automatically across all channels.
Auto confirmations
Instant receipts
Proactive updates
Shipping and delivery alerts
Order status requests flood support queues and consume valuable agent time.
A large share of support volume is made of tracking questions that should be automated.
Customers worry when they do not receive immediate order confirmation.
Agents jump between CRM, shipping tools, and inboxes to answer one question.
Customers must ask for status instead of receiving updates automatically.
Gawbni handles confirmations, shipping notifications, and delivery updates while your team focuses on high-value interactions.
Customers receive order confirmations on their preferred channel right after checkout.
Notify customers when orders are shipped, in transit, and delivered.
The AI retrieves live order status and responds in seconds.
Track delivery success, exceptions, and customer satisfaction trends.
Send updates before customers ask and reduce support pressure.
Delays, returns, and lost packages are escalated with full order context.
Link your ecommerce platform so order data syncs automatically.
Choose when and where confirmations and shipping updates are sent.
Orders are tracked automatically while agents focus on exceptions.
Gawbni connects with your existing order system. Our team helps map the integration.
Yes. You can customize content, branding, and destination channel.
The AI detects delivery exceptions and escalates to your team with full context.
Yes. Policy-based return questions are handled automatically, with complex cases handed to humans.
The AI checks live status and returns a clear update with tracking details.
Yes. Teams typically reduce WISMO tickets significantly with proactive updates.
Let Gawbni automate confirmations, shipping updates, and delivery communication.
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