Simulate real conversations in a safe sandbox, tune behavior, and validate answers before customers see them.
Sandbox mode
No live impact
Real responses
Uses your real knowledge base
Without realistic testing, mistakes reach customers first and trust drops quickly.
Edge cases are missed until customers trigger them.
Behavior tuning is difficult without a dedicated test environment.
The answer can be correct but still off-brand or awkward.
Missing coverage appears only after real customer questions.
Test scenarios, uncover weaknesses, and refine answers before you deploy to live channels.
Interact with your AI exactly like your customers would.
Test complaints, edge cases, and unusual requests safely.
Update knowledge or rules and immediately retest.
Let sales and support teams validate responses before launch.
Identify weak answers and improve confidence over time.
Launch only after behavior and tone match your standards.
Access your agent sandbox directly from the dashboard.
Ask real customer questions and edge cases.
Improve content and rules until quality is stable, then go live.
No. It is isolated from live channels and customers.
Yes. Playground uses your uploaded content for realistic outputs.
Adjust prompts, rules, and source content in the dashboard, then retest immediately.
Yes, all plans include access to AI Playground.
Yes. Any authorized teammate can run tests.
Use Playground to validate quality before every launch.
Open the Playground