Gawbni
Gawbni AI

Your 24/7 customer support agent

Gawbni transforms your help articles, PDFs, and internal docs into an AI agent that answers customer questions instantly, so your team can focus on closing deals.

Fast Setup

Live in hours

Always Available

24/7 responses

Problem

Support volume grows faster than your team

Customers expect instant and accurate answers across channels. As ticket volume scales, response times slip, agents repeat the same work, and inconsistencies appear.

Volume overload

Repeating the same questions across chat and email burns time and increases wait times.

Inconsistency

Different shifts and information sources create conflicting responses and frustration.

Fallout

Slow resolutions increase refunds, chargebacks, and churn.

Late responses

When support is offline or backlogged, customers leave and issues pile up.

Solution

Trusted resolution at scale

Gawbni gives you an AI agent that answers accurately, stays on policy, and hands off smoothly when a human is needed.

Instant answers

Instant answers

Handle repetitive questions immediately, 24/7, without adding headcount.

Always on policy

Always on policy

Keep responses consistent by grounding answers in your help center and rules.

Smart responses

Smart responses

Resolve issues without opening tickets, reducing volume across channels.

Faster escalations

Faster escalations

Hand off complex cases with full conversation context and clear summaries.

Lower handle time

Lower handle time

Reduce time spent searching docs and rewriting the same responses.

Better experience

Better experience

Give customers fast, confident help that feels consistent across every touchpoint.

How it works

Launch your support agent in hours

01

Connect sources

Add your help center, policies, and FAQs.

02

Customize behavior

Define tone, escalation rules, and what the agent should avoid.

03

Deploy anywhere

Embed it where customers ask questions most.

04

Improve weekly

Review conversations and tighten answers over time.

FAQ

Frequently asked questions

You can connect your help center articles, policy documents, FAQs, and any text-based content. The agent learns from these sources to provide accurate, grounded responses.

When the AI detects a complex issue it cannot resolve, it hands off the conversation to a human agent with full context including summary and customer details so your team can continue without repetition.

Yes. You define personality, tone, escalation rules, and topics to avoid. These guardrails keep the agent on-brand and on-policy.

Most teams are live within a few hours. Connect sources, configure behavior, and deploy without engineering work.

Yes. You can embed the agent on your website, connect live chat, or integrate with your existing helpdesk tools.

Review conversation logs, identify knowledge gaps, and update your sources. The agent reflects updates immediately.

Start resolving tickets automatically, today

Upload your help center content and launch a working support agent in minutes. No credit card required.

Build your agent free