Gawbni transforms your help center and internal docs into an AI support agent that answers instantly and escalates cleanly when needed.
Instant support
Answers in seconds
24/7 coverage
Never offline
As tickets increase, response time drops, agents repeat the same answers, and customer satisfaction declines.
Repeated questions across channels consume hours that should be spent on complex issues.
Different agents and scattered sources create conflicting responses.
Without context handoff, customers must repeat information and issues take longer to close.
Backlogs and off-hours delays cause churn and poor customer experience.
Gawbni combines AI accuracy, policy guardrails, and smooth human handoff to keep service quality high while volume grows.
Resolve repetitive questions immediately without adding headcount.
Ground every response in your approved docs and support rules.
Deflect common tickets and keep your queue focused on high-value cases.
Transfer complex cases with full conversation context and summaries.
Cut time spent searching docs and rewriting answers.
Deliver faster, clearer help across every touchpoint.
Import your help center, policies, and FAQs.
Define tone, escalation rules, and forbidden topics.
Publish to the channels where customers ask questions.
Review conversations and close knowledge gaps continuously.
You can connect help center articles, policy documents, FAQs, and other text content.
When confidence is low or complexity is high, the AI routes the case to a human with full context.
Yes. You define tone, constraints, escalation rules, and out-of-scope topics.
Most teams are live within a few hours.
Yes, including website chat, Telegram, and email workflows.
Review conversations, update knowledge sources, and tune behavior rules weekly.
Upload your support content and launch a working support agent in minutes.
Build your agent free